Sharing your transaction hash helps our support team quickly identify and resolve any issues related to your transactions. It provides us with essential details such as:

For Leap Wallet Extension and Mobile users

Case 1 - For Ongoing transaction

You’ve completed the transaction where the status for your transaction could be successful, pending, or failed. Refer to this video to view your transaction hash for ongoing transaction

Extension and Mobile.mp4

Step 1: Go to the chain by clicking on the top right of the screen.

Step 2: Click on the Activity tab and check for the transaction (FYI, it’ll be sorted by date).

Step 3: Click on the transaction and copy the transaction hash.

Case 2 - For Completed Transaction

You’ve completed the transaction where the status for your transaction could be successful, pending, or failed. Refer to this video to view your transaction hash for the completed transaction

20241007-1257-51.7872918.mp4

Step 1: Click on Activity Tab