If you are experiencing issues with your Leap Wallet, there are a few troubleshooting steps that you can take to try and resolve the problem:
- Check your internet connection: Make sure that your device is connected to a stable internet connection. If you are having trouble connecting to the internet, try restarting your router or switching to a different network.
- Check for updates: Make sure that you have the latest version of the Leap Wallet installed. You can check for updates by visiting the app store/play store for mobile apps.
- Clear your browser cache: If you are using the Leap Wallet browser extension, try clearing your browser cache and cookies. This can help resolve issues related to incorrect or outdated data being stored in your browser.
- Check for network issues: If you are experiencing issues such as slow transactions or difficulty connecting to the network, check to see if there are any known network issues or outages that may be affecting your ability to use the wallet.
- Check the status of the chain: some of the issues with the wallet, may be caused by the chain itself or the network, check the status of the chain on the website or social media handles of the chain.
- Contact support: If you are still experiencing issues after trying these troubleshooting steps, contact the Leap Wallet support team by through our social media handles - twitter, discord server or our official Telegram channel. Make sure to provide as much information as possible about the issue you are experiencing, including any error messages or codes that you may have received.